Authors
Susan R Fussell, Robert E Kraut, F Javier Lerch, William L Scherlis, Matthew M McNally, Jonathan J Cadiz
Publication date
1998/11/1
Book
Proceedings of the 1998 ACM conference on Computer supported cooperative work
Pages
275-284
Description
The god of this paper is to iden@ the communication tactics that tiow management teams to successtiy coordinate without becoming overloaded, and to see whether successti coordination and fidom from overload independently Muence team pefiormance. We found that how much teams comnumicatti, what they communicated abou~ and the technologies they used to communicate prdlcted coordination and overload. Team coordination but not overload prdlcted team SUWSS.
Total citations
Scholar articles
SR Fussell, RE Kraut, FJ Lerch, WL Scherlis… - Proceedings of the 1998 ACM conference on …, 1998