View article

Recommender systems do not always generate good recommendations for users. In order to improve recommender quality, we argue that recommenders need a deeper understanding of users and their information seeking tasks. Human-Recommender Interaction (HRI) provides a framework and a methodology for understanding users, their tasks, and recommender algorithms using a common language. Further, by using an analytic process model, HRI becomes not only descriptive, but also constructive. It can help with the design and structure of a recommender system, and it can act as a bridge between user information seeking tasks and recommender algorithms.