Authors
Jane Siegel, Vitaly Dubrovsky, Sara Kiesler, Timothy W McGuire
Publication date
1986/4/1
Journal
Organizational behavior and human decision processes
Volume
37
Issue
2
Pages
157-187
Publisher
Academic Press
Description
Three experiments explored the effects of computer-mediated communication on communication efficiency, participation, interpersonal behavior, and group choice. Groups of three members were asked to reach consensus on career choice problems; they communicated face-to-face and in simultaneous computer-mediated discussions or through computer mail. When groups were linked by computer, group members made fewer remarks than they did face-to-face and took longer to make their group decisions. Social equalization was higher in computer-mediated groups in that group members participated more equally in discussions. Computer-mediated groups also exhibited more uninhibited behavior—using strong and inflammatory expressions in interpersonal interactions. Decisions of computer-mediated groups shifted further away from the members' initial individual choices than group decisions which …
Total citations
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Scholar articles
J Siegel, V Dubrovsky, S Kiesler, TW McGuire - Organizational behavior and human decision …, 1986