Authors
Jennifer Goetz, Sara Kiesler, Aaron Powers
Publication date
2003/11/2
Conference
The 12th IEEE International Workshop on Robot and Human Interactive Communication, 2003. Proceedings. ROMAN 2003.
Pages
55-60
Publisher
Ieee
Description
A robot's appearance and behavior provide cues to the robot's abilities and propensities. We hypothesize that an appropriate match between a robot's social cues and its task improve the people's acceptance of and cooperation with the robot. In an experiment, people systematically preferred robots for jobs when the robot's humanlikeness matched the sociability required in those jobs. In two other experiments, people complied more with a robot whose demeanor matched the seriousness of the task.
Total citations
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Scholar articles
J Goetz, S Kiesler, A Powers - The 12th IEEE International Workshop on Robot and …, 2003