Authors
David Constant, Sara Kiesler, Lee Sproull
Publication date
1994/12
Journal
Information systems research
Volume
5
Issue
4
Pages
400-421
Publisher
INFORMS
Description
As technology for information access improves, people have more opportunities to share information. A theory of information sharing is advanced and we report the results of three experiments on attitudes about sharing technical work and expertise in organizations. Based on research on sensitive topics difficult to study in the field, we derived vignette-based measures of attitudes. Subjects read a description of an employee's encounter with a previously unhelpful coworker who subsequently requested help—in the form of a computer program or computer advice. The influence of prosocial attitudes and organizational norms is inferred from subjects' support of sharing despite the previous unhelpful behavior of the coworker. Experiments 1 and 3 demonstrated that greater self interest reduces support of sharing, but that a belief in organizational ownership of work encourages and mediates attitudes favoring sharing …
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