Authors
Kimberly Ling, Gerard Beenen, Pamela Ludford, Xiaoqing Wang, Klarissa Chang, Xin Li, Dan Cosley, Dan Frankowski, Loren Terveen, Al Mamunur Rashid, Paul Resnick, Robert Kraut
Publication date
2005/7
Journal
Journal of Computer‐Mediated Communication
Volume
10
Issue
4
Pages
00-00
Publisher
Blackwell Publishing Ltd
Description
Under‐contribution is a problem for many online communities. Social psychology theories of social loafing and goal‐setting can lead to mid‐level design goals to address this problem. We tested design principles derived from these theories in four field experiments involving members of an online movie recommender community. In each of the experiments participated were given different explanations for the value of their contributions. As predicted by theory, individuals contributed when they were reminded of their uniqueness and when they were given specific and challenging goals. However, other predictions were disconfirmed. For example, in one experiment, participants given group goals contributed more than those given individual goals. The article ends with suggestions and challenges for mining design implications from social science theories.
Total citations
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Scholar articles
K Ling, G Beenen, P Ludford, X Wang, K Chang, X Li… - Journal of Computer‐Mediated Communication, 2005