Authors
Dan Cosley, Shyong K Lam, Istvan Albert, Joseph A Konstan, John Riedl
Publication date
2003/4/5
Book
Proceedings of the SIGCHI conference on Human factors in computing systems
Pages
585-592
Description
Recommender systems use people's opinions about items in an information domain to help people choose other items. These systems have succeeded in domains as diverse as movies, news articles, Web pages, and wines. The psychological literature on conformity suggests that in the course of helping people make choices, these systems probably affect users' opinions of the items. If opinions are influenced by recommendations, they might be less valuable for making recommendations for other users. Further, manipulators who seek to make the system generate artificially high or low recommendations might benefit if their efforts influence users to change the opinions they contribute to the recommender. We study two aspects of recommender system interfaces that may affect users' opinions: the rating scale and the display of predictions at the time users rate items. We find that users rate fairly consistently across …
Total citations
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Scholar articles
D Cosley, SK Lam, I Albert, JA Konstan, J Riedl - Proceedings of the SIGCHI conference on Human …, 2003