Authors
Jennifer Mankoff, Anind K Dey, Gary Hsieh, Julie Kientz, Scott Lederer, Morgan Ames
Publication date
2003/4/5
Book
Proceedings of the SIGCHI conference on Human factors in computing systems
Pages
169-176
Description
We present a technique for evaluating the usability and effectiveness of ambient displays. Ambient displays are abstract and aesthetic peripheral displays portraying non-critical information on the periphery of a user's attention. Although many innovative displays have been published, little existing work has focused on their evaluation, in part because evaluation of ambient displays is difficult and costly. We adapted a low-cost evaluation technique, heuristic evaluation, for use with ambient displays. With the help of ambient display designers, we defined a modified set of heuristics. We compared the performance of Nielsen's heuristics and our heuristics on two ambient displays. Evaluators using our heuristics found more, severe problems than evaluators using Nielsen's heuristics. Additionally, when using our heuristics, 3-5 evaluators were able to identify 40--60% of known usability issues. This implies that heuristic …
Total citations
20032004200520062007200820092010201120122013201420152016201720182019202020212022202320242328425349445145432938384036393728292824245
Scholar articles
J Mankoff, AK Dey, G Hsieh, J Kientz, S Lederer… - Proceedings of the SIGCHI conference on Human …, 2003