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Tara Matthews
Research Staff Member
IBM Almaden Research Center
650 Harry Road
San Jose, CA 95120
tára@táramatthews.org

Education
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University of California, Berkeley (F'02 - S'07)

Ph.D. in Computer Science
Major: Human-Computer Interaction; Minor: Information Management and Law

Committee: Jennifer Mankoff (advisor), Mary Czerwinski, John Canny, Maneesh Agrawala, Ken Goldberg

 

Master of Science in Computer Science (S'05)

Advisor: Jennifer Mankoff; Second Reader: Marti Hearst

Seattle University (F'98 - S'02)

Bachelor of Science - Computer Science
2002 Valedictorian, 4.0 G.P.A.

Fellowships and Awards
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CHI 2010 Best Paper Honorable Mention 2010
Top 10 most cited HCI Journal articles of 2006-2008 (two papers in the top 10). 2009
IBM Research Product Accomplishment, “Research contributions to Lotus Connections 2.5” 2009
IBM Research Science Accomplishment, “Human-Computer Interaction of IT System Administration” 2009
IBM Research Science Accomplishment, “Scientific contributions to collaborative scripting for the web” 2008
CHI 2008 Best Paper Honorable Mention 2008
National Science Foundation Graduate Fellowship 2003-2007
University of California, Berkeley Chancellor's Opportunity Predoctoral Fellowship 2002-2005
Designing Interactive Systems (DIS) Doctoral Consortium Participant 2006
CHI 2005 Best Paper Nominee 2005
Seattle University President's Award ("Valedictorian") 2002
Reverend B. McNulty Award (top two graduating science & engineering students) 2002
Bannan Scholarship for Science & Engineering 2000-2002
Seattle University Trustees Scholarship 1998-2002
Edmund F. Maxwell Foundation Scholarship 1998-2002
Boeing Employees Credit Union Scholarship 1998-1999
Dean's List of the School of Science & Engineering 1998-2001
President's List 1998-2001
All-American Student Athlete, Cross-Country (3.5+ G.P.A; 20:30 or faster 5K) 2000-2001
University Sports Award 2001
NCAA II GNAC Top Woman: All-Conference Academic Team 2001
Student Athlete Award 1998-2000

Professional Experience
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Research Staff Member (Su'07-present)
IBM Almaden Research Center, With Dr. Barton Smith

  • Studied collaboration in the workplace and translated findings into tools for designers and collaboration tools for workers.
  • Learned how business users work while mobile through a series of studies and used findings to inform the design of new tools.
  • Explored new ways to support administrators of very large systems. Designed tools to help administrators more effectively monitor and troubleshoot system problems, perform complex, multi-step tasks, work while mobile, and work in teams.

Graduate Researcher (F'02-present)
University of California, Berkeley, With Dr. Jennifer Mankoff

  • Conducted interviews to understand peripheral display creators' needs.
  • Designed and implemented multiple iterations of a toolkit for peripheral displays.
  • Conducted need-finding interviews to inform assistive technology tools for people with hearing loss.
  • Designed and evaluated peripheral displays of sounds and a mobile tool to improve sound awareness for people who are deaf and hard-of-hearing.
  • Conducted interviews with designers to gather knowledge and understand open questions in the design of glanceable visualizations.
  • Contributed design and evaluation recommendations for glanceable displays intended to improve multitasking performance, based on results from several experiments.

Graduate Research Intern (Su'05)
Microsoft Research, Redmond, With Dr. Mary Czerwinski

  • Designed and conducted a lab experiment to explore how different peripheral display design techniques affect multitasking efficiency.
  • Successfully gathered, organized, and analyzed large amounts of qualitative and quantitative data.

Graduate Student Instructor (S'05)
University of California, Berkeley, With Dr. Stephen Arnold

  • Assisted in the teaching of the undergraduate course, User Interface Design, Prototyping, and Evaluation.
  • Helped develop lecture material, taught two discussion sections, graded coursework, and held office hours.

Graduate Research Intern (Su'04)
Intel Research, Seattle, With Sunny Consolvo

  • Designed a user study to explore factors that influence peoples' decisions to disclose or not disclose their current location to social relations, in order to improve the design of location-enhanced applications.
  • Conducted a 3-phased user study with 16 participants involving interviews, surveys, social networking exercises, and 2 weeks of Experience Sampling on Palm Pilots. Analyzed large amounts of data.

Visiting Researcher (Su'03)
Lancaster University, U.K., With Dr. Hans Gellersen

  • Explored interfaces composed of collections of augmented everyday objects and the interaction techniques specific to tangible interfaces of this type.

Data and Knowledge Engineering Intern (F'01 - S'02)
Pacific Northwest National Laboratory, Seattle, With Dr. Judi Thomson

  • Worked on a team of Seattle University seniors to research, design, and implement an interface system to control and monitor multiple intelligent information management agents over any network.
  • Served as project manager for the team, developing the project plan, making sure the team was on schedule, assigning tasks, and managing communication between our team and PNNL.

Researcher with the Group for User Interface Research (Su'01)
University of California, Berkeley, With Dr. James Landay

  • WebQuilt, a web usability testing and analysis tool, for use with personal digital assistants. Began work to extend WebQuilt for Internet phones.

Teaching Assistant (S'01)
Seattle University, Seattle, With Bruce Duba

  • Graded coursework and Scheme programs for the upper-level, Computer Science, Programming Languages class. Provided students with assistance and feedback on coursework.

Professional Activities
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CHI Workshops Co-Chair 2010

CHI Workshops Co-Chair 2009

CHI Program Committee 2008

Mentor:

  • (S'09) Mentored a Pennsylvania State student conducting a study of microblogging usage for project group awareness.
  • (S'08) Mentored a CMU and a Georgia Tech student as they conducted studies of the usage of an activity-centric system in the enterpise.
  • (S'07) Mentored a Virginia Tech student conducting a study of business process documentation reuse.
  • (S'05-S'07) Mentored a U.C. Berkeley undergraduate through the Undergraduate Research Opportunities Program in a research project exploring peripheral sound awareness displays.
  • (S-Su'06) Mentored two Carnegie Mellon University undergraduates in a research project studying design characteristics of glanceable displays.

Reviewer: ACM Human Factors in Computing Systems (CHI), Computer Supported Cooperative Work (CSCW), User Interface Software Technology (UIST); International conference on Ubiquitous Computing (UbiComp); IEEE International Symposium on Wearable Computers (ISWC).

Workshop Committee: Design and Evaluation of Ambient Information Systems, Pervasive Conference, 2007.

Volunteer Activities
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Engineer's Week. Visited local elementary and middle schools to talk to kids about what engineers do, with the goal of encouraging their interest in the field. 2009
Family Giving Tree. Sorted gifts for needy children. 2009
U.C. Berkeley CSGSA Visit Day Committee. Organized the graduate student involvement in the prospective EECS graduate student Visit Day at U.C. Berkeley. 2005
U.C. Berkeley CSGSA Social Committee. Organized social events for the Computer Science Graduate Student Association, including weekly socials, one large gathering per semester, and orientation events. 2003
Instructor for Double X After-school Program. Developed and taught a lesson to girls at Oakland Technical High School about building a Web page. 2003
Pianist, St. Vincent de Paul Children's Choir. Provided music for masses, festivals, concerts, and special events. Helped many kids experience a service activity that is fun and spiritual. 1992-2005
Mentor to Freshmen Computer Science Students. Helped freshmen Computer Science students at Seattle University by listening to them, answering their questions, and sharing my own experiences. 2001-2002
Pianist & Singer, Seattle University Music Ministry. Provided music for each Sunday mass. 1998-2000
Head Cook, St. James Family Kitchen. Coordinated and recruited volunteers for Seattle University's weekly day at St. James Family Kitchen. Led meal preparation. Served on the Campus Ministry Leadership Council to improve service on campus. 1999-2000
Volunteer, St. James Family Kitchen. Served food to homeless and elderly citizens and helped clean the kitchen. 1998-2000

Other Activities
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Almaden Cycle Touring Club. Member of ACTC for cyclists in the Santa Clara Valley area. Volunteered at events like the Tierra Bella Century Ride. 2009-2010
Adult Racing. Member of the Pittsburgh Pharaoh Hounds distance running team. 2005-2006
Cross Country. Member of Varsity Team during all years. Voted Team Captain three years in high school and two years at Seattle University. Helped organize summer and off-season practices for both teams. 1995-2001
Track. Was a member of the Varsity team in all years. Chosen as Team Captain in 1998. 1996-1999, 2001-2002
Orienteering. Helped found high school Orienteering Club and served as first President. Led meetings and team events. Ran in meets every weekend. Washington Interscholastic Orienteering League Champion, 1996, 1997. First place team, 1998. Served as a member of the Cascade Orienteering Club. 1995-2002
Residential Assistant. Served as a liaison between residents and Seattle University, guiding students who needed help, providing information on campus events, maintaining rules of conduct within dorm halls. Organized both floor and campus-wide events, including social programs and service projects within the community. 1999-2001

Patents
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  1. Sandeep Uttamchandani, Eben Haber, Tara Matthews, Chung-hao, Tan. "Self-evolving recommendation framework for IT management by implicit-explicit administrator response tracking," 2009.
     
  2. Tara Matthews, George Robertson, Mary Czerwinski, Desney Tan. "Supporting User Multi-tasking with Clipping Lists," 2006.

Publications
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Theses

  1. Tara Matthews. "Designing and evaluating glanceable peripheral visualizations." Ph.D. Thesis, EECS Department, Computer Science Division, University of California, Berkeley, Technical Report No. EECS-2007-56, 2007.
     
  2. Tara Matthews. "Peripheral Display Toolkit: A toolkit for managing user attention in peripheral displays." Masters of Science Thesis, EECS Department, Computer Science Division, University of California, Berkeley, 2005.
     

Refereed Journal Papers - Published

  1. Tara Matthews, Tye Rattenbury, Scott Carter. "Defining, designing, and evaluating peripheral displays: An analysis using Activity Theory." Human-Computer Interaction, 22(1):221-261, 2007.
     
  2. Scott Carter, Jennifer Mankoff, Scott Klemmer, Tara Matthews. "Exiting the cleanroom: On ecological validity and ubiquitous computing."  Human-Computer Interaction, 23(1):47-99, 2008.
     
  3. Tara Matthews, Janette Fong, F. Wai-ling Ho-Ching, and Jennifer Mankoff. "Evaluating non-speech sound visualizations for the deaf." Behaviour and Information Technology, 25(4):333-351, 2006.
     

Book chapters

  1. Tara Matthews, Gary Hsieh, Jennifer Mankoff. (2009) "Evaluating peripheral displays." Awareness systems: Advances in theory, methodology and design. Markopoulos, P., De Ruyter, B., Mackay, W. (eds.). Springer, London.
     

Refereed Conference Papers

  1. Aruna Balakrishnan, Tara Matthews, Thomas Moran. (2009) "Adopting an activity-centric system in an ecology of workplace tools." Submitted to the SIGCHI Conference on Human Factors in Computing Systems (CHI), To appear.
     
  2. Svetlana Yarosh, Tara Matthews, Thomas Moran, Barton Smith. (2009) "What is an activity? Appropriating an activity-centric system." In Proceedings of the IFIP TC13 Conference in Human-Computer Interaction (INTERACT), pp. 582-595.
     
  3. Thomas P. Moran, Tara Matthews, Laurian Vega, Barton Smith, James Lin, Stephen Dill. (2009) "Ownership and evolution of local process representations.” In Proceedings of the IFIP TC13 Conference in Human-Computer Interaction (INTERACT), pp. 560-573.
     
  4. John Tang, Tara Matthews, Julian Cerruti, Stephen Dill, Eric Wilcox, Hernan Badenes, Jerald Schoudt. (2009) "Global differences in attributes of email usage." International Workshop on Intercultural Collaboration (IWIC), pp. 185-194.
     
  5. Gilly Leshed, Eben Haber, Tara Matthews, Tessa Lau. "CoScripter: Automating & sharing how-to knowledge in the enterprise." Proceedings of SIGCHI Conference on Human Factors in Computing Systems (CHI), 2008, pp. 1719-1728. (Best Paper Nomination.)
     
  6. Tara Matthews, Scott Carter, Carol Pai, Janette Fong, Jennifer Mankoff. "Scribe4Me: Evaluating a mobile sound transcription tool for the deaf." In Proceedings of the international conference on Ubiquitous Computing (UbiComp). Newport Beach, CA, pp. 159-176, 2006.
     
  7. Tara Matthews, Mary Czerwinski, George Robertson, Desney Tan. "Clipping Lists and Change Borders: Improving multitasking efficiency with peripheral information design." In Proceedings of the SIGCHI conference on Human factors in computing systems (CHI). Montreal, Quebec, Canada, pp. 989-998, 2006.
     
  8. Tara Matthews, Janette Fong, Jennifer Mankoff. "Visualizing non-speech sounds for the deaf." In Proceedings of ACM SIGACCESS conference on Computers and accessibility (ASSETS). Baltimore, MD, pp. 52-59, 2005.
     
  9. Sunny Consolvo, Ian E. Smith, Tara Matthews, Anthony LaMarca, Jason Tabert, Pauline Powledge. "Location disclosure to social relations: Why, when, & what people want to share." In Proceedings of the SIGCHI conference on Human factors in computing systems (CHI). Portland, OR, pp. 81-90, 2005. (Best Paper Nomination.)
     
  10. Tara Matthews, Anind K. Dey, Jennifer Mankoff, Scott Carter, Tye Rattenbury. "A toolkit for managing user attention in peripheral displays." In Proceedings of the 17th annual ACM symposium on User interface software and technology (UIST). Santa Fe, NM, pp. 247-256, 2004.
     
  11. Tara Matthews, Hans-Werner Gellersen, Kristof Van Laerhoven, Anind K. Dey. "Augmenting collections of everyday objects: A case study of clothes hangers as an information display." In Proceedings of Pervasive computing: Second international conference (PERVASIVE). Vienna, Austria, pp. 340-344, 2004.
     
  12. Edward Deguzman, F. Wai-ling Ho-Ching, Tara Matthews, Tye Rattenbury, Maribeth Back, Steve Harrison. "EEWWW!: Tangible instruments for navigating into the human body," In Extended abstracts of CHI. Fort Lauderdale, FL, pp. 806-807, 2003.
     
  13. Tara Matthews, Sarah Waterson, James A. Landay. "WebQuilt and mobile devices: A web usability testing and analysis tool for the mobile internet." In Proceedings of the National conference on undergraduate research (NCUR). Whitewater, WI, pp. 796-797, 2002.
     
  14. Sarah Waterson, Tara Matthews, and James A. Landay. "In the lab and out in the wild: Remote web usability testing for mobile devices." In Extended abstracts of CHI. Minneapolis, MN, pp. 796-797, 2002.
     
  15. Sarah Waterson, Jason I. Hong, Timothy Sohn, Jeffrey Heer, Tara Matthews, and James A. Landay. "What did they do? Understanding clickstreams with the WebQuilt Visualization System." In Proceedings of Advanced visual interfaces (AVI). Trento, Italy, 2002.

Workshop Papers and Technical Reports

  1. Tara Matthews, Stephen Whittaker, Thomas Moran, Meng Yang. "Collaboration personas: A framework for understanding & designing collaborative workplace tools." In Workshop "Collective Intelligence In Organizations: Toward a Research Agenda." at Computer Supported Cooperative Work (CSCW), 2010.
     
  2. Tara Matthews, John Tang. "Activities, Bluemail, & CoScripter: Sharing and reusing work in the enterprise." In Workshop "What to expect from Enterprise 3.0: Adapting Web 2.0 to Corporate Reality" at Computer Supported Cooperative Work (CSCW), 2008.
     
  3. Tara Matthews, Devin Blais, Aubrey Shick, Jennifer Mankoff, Jodi Forlizzi, Stacie Rohrbach, Roberta Klatzky. "Evaluating glanceable visuals for multitasking." EECS Department, University of California, Berkeley, Technical Report No. EECS-2006-173, 2006.
     
  4. Tara Matthews, Jodi Forlizzi, Stacie Rohrbach. "Designing glanceable peripheral displays." EECS Department, University of California, Berkeley, Technical Report No. EECS-2006-113, 2006.
     
  5. Tara Matthews. "Designing and evaluating glanceable peripheral displays." In Proceedings of the conference on Designing interactive systems: DIS Doctoral Consortium. State College, PA, pp. 343-345, 2006.
     
  6. Tara Matthews, Tye Rattenbury, Scott Carter. "Defining, designing, and evaluating peripheral displays: An analysis using Activity Theory." EECS Department, University of California, Berkeley, Technical Report No. EECS-2005-20, 2005.
     
  7. Tara Matthews. "Interviewing peripheral display designers and developers." EECS Department, University of California, Berkeley, Technical Report No. EECS-2005-19, 2005.
     
  8. Tara Matthews, Jennifer Mankoff. "A toolkit for evaluating peripheral awareness displays." In CHI '05 Workshop on Awareness Systems. Portland, OR, 2005.
     
  9. Tara Matthews, Tye Rattenbury, Scott Carter, Anind K. Dey, Jennifer Mankoff. "A peripheral display toolkit." EECS Department, University of California, Berkeley, Technical Report No. CSD-03-1258, 2003.

News Articles

  1. Featured in i711.com Articles, "What happened?" (Lisa A. Goldstein), March 2006.

Conference Presentations
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  1. Tara Matthews. “What is an activity? Appropriating an activity-centric system.” INTERACT 2009, Uppsala, Sweden. (ppt | pdf)
     
  2. Tara Matthews. "Ownership and evolution of local process representations." INTERACT 2009, Uppsala, Sweden. (ppt | pdf)
     
  3. Tara Matthews. "Scribe4Me: Evaluating a mobile sound transcription tool for the deaf" UbiComp 2006. Newport Beach, CA. (ppt | pdf)
     
  4. Tara Matthews. "Designing and evaluating glanceable peripheral displays." DIS 2006. State College, PA.
     
  5. Tara Matthews. "Clipping Lists and Change Borders: Improving Multitasking Efficiency with Peripheral Information Design." CHI 2006. Montreal, Quebec, Canada. (ppt | pdf)
     
  6. Tara Matthews. "Visualizing Non-Speech Sounds for the Deaf." ASSETS 2005. Baltimore, Maryland. (ppt | pdf)
     
  7. Tara Matthews and Sunny Consolvo. "Location Disclosure to Social Relations: Why, When, & What People Want to Share." CHI 2005. Portland, Oregon. (ppt | pdf)
     
  8. Tara Matthews. "A Toolkit for Managing User Attention in Peripheral Displays." UIST 2004. Santa Fe, New Mexico. (ppt | pdf)
     
  9. Tara Matthews. "Augmenting Collections of Everyday Objects: A Case Study of Clothes Hangers as an Information Display." PERVASIVE 2004. Vienna, Austria. (ppt | pdf)
     
  10. Tara Matthews and F. Wai-ling Ho-Ching. "EEWWW!: Tangible Instruments for Navigating into the Human Body." CHI 2003. Fort Lauderdale, Florida. (ppt | pdf)
     
  11. Tara Matthews. "WebQuilt and Mobile Devices: A Web Usability Testing and Analysis Tool for the Mobile Internet." NCUR 2002. Whitewater, Wisconsin. (ppt | pdf)

 

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