HCI Research . Tara Matthews . tára@táramatthews.org

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WebQuilt

Websites for mobile devices pose a difficult design challenge. We extended a tool, WebQuilt, to enable designers to perform remote usability testing for their websites on mobile devices. We conducted a pilot usability study using wireless Internet-enabled personal digital assistants (PDAs). We compared usability data gathered in traditional lab studies with a proxy-based clickstream logging and analysis tool. We found that this remote testing technique can more easily gather many of the content-related usability issues, but device-related issues are more difficult to capture.

People
The WebQuilt project included a a web usability logging and visualization system that helps web design teams record and analyze usability tests. I joined this project, which included a few Berkeley grads and undergrads, after it was well established and worked on changes to WebQuilt so that it could be used with mobile devices: PDAs and Internet phones. This was part of the work I did with the SUPERB program (Summer Undergraduate Program Engineering Research Berkeley). I was involved with several published papers.
Publications

Sarah Waterson, Tara Matthews, and James A. Landay. "In the Lab and Out in the Wild: Remote Web Usability Testing for Mobile Devices." In Proceedings of ACM CHI 2002 Conference on Human Factors in Computing Systems. Minneapolis, MN, April 2002.

Tara Matthews, Sarah Waterson, James A. Landay. " WebQuilt and Mobile Devices: A Web Usability Testing and Analysis Tool for the Mobile Internet." In Proceedings of the National Conference on Undergraduate Research. Whitewater, WI, April 2002.

Sarah Waterson, Jason I. Hong, Timothy Sohn, Jeffrey Heer, Tara Matthews, and James A. Landay. " What Did They Do? Understanding Clickstreams with the WebQuilt Visualization System." In Proceedings of the Working Conference on Advanced Visual Interfaces. Trento, Italy, May 2002.

Presentations

Tara Matthews. "WebQuilt and Mobile Devices: A Web Usability Testing and Analysis Tool for the Mobile Internet." National Conference on Undergraduate Research. Whitewater, Wisconsin. (ppt | pdf)

 

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